Where's my Password?
Passwords arrive by email each time a new members show is released. These emails may arrive in an unfriendly folder such as Promotions or Spam. Just do an email search for ‘Twilight Histories’ and you should find them.
If you just signed up and you skipped through the screen with the password, there are two easy fixes. The first is to check you browser’s history. The second is to write Jordan and ask for the password.
How do I get these shows on iTunes?
You’ll have to treat the shows just as you would music. Download them to your computer, then move them into a music playlist. You might want to call the playlist ‘Twilight Histories’. If you want to listen from your phone or other mobile device, just synch up the playlist. This isn’t quite as elegant as an app, but it works fine.
How do I get these shows to my computer?
Under each player you’ll see a button that says ‘Download’. Click on that and the show will download to your computer. There are a number of ways to find a download.
In the bottom left of your screen, you’ll see a blue circle with the windows icon. Click on that. There’s a search bar. Type in ‘Twilight Histories’ and the shows should appear.
Select the finder icon (blue and white face). Run a search for ‘Twilight Histories’.
Directly from your browser
When you click on the ‘Download’ button, you’ll see a flash of movement to part of your browser (Chrome at the bottom; Safari at the top right). Click on the download when it’s done and it should open in your default player (most likely iTunes).
How do I get these shows on my phone/tablet/iPod?
You have to treat the shows just like you would music. Create a music playlist (maybe call it Twilight Histories). Add the shows to it and synch the playlist to your mobile device.
Think of PayPal like an online interac machine. Businesses don’t build their own payment gateways but rely on a bank or some other financial institution like PayPal to store sensitive information and deal with transactions. PayPal is the most trusted payment gateway on the web and has served the Twilight Histories without a hitch. If you’re looking for a way around PayPal, please contact Jordan.
How do I cancel?
The most common reason to cancel is that a member had difficulties signing in because of a missing password. Passwords are emailed each time a members show is released and often these emails arrive in exotic folders such as ‘Promotions’ or ‘Spam’. Please run an email search for ‘Twilight Histories’ and you may find what you’re looking for.
To cancel, run an email search for ‘PayPal’. You’ll find an email with a password for PayPal and a link to their site. Follow their instructions to cancel recurring payments to the Twilight Histories.
Sometimes the price is the problem. What people occasionally do is cancel and allow some members shows to build up, then sign on again. Just an idea to throw out there.
Thanks for supporting the show!